CHAPTER 1: BUSINESS DRIVEN TECHNOLOGY

CHAPTER 1: BUSINESS DRIVEN TECHNOLOGY

INFORMATION TECHNOLOGY’S ROLE IN BUSINES

·         Information technology is everywhere in business.

INFORMATION TECHNOLOGY’S IMPACT ON BUSINESS OPERATIONS

·  Business function receiving the greatest benefits from information technology.

·     Organizations typically operate by functional area or functional silos.

·      Functional areas are independent.

INFORMATION TECHNOLOGY BASICS

·  Information technology (IT) – a field concerned with the use of technology in managing and processing information.

·      Information technology is an important enabler of business success and innovation.

·   Management information systems (MIS) -  a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems.

·   MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources.

·         When beginning to learn about information technology it is important to understand:

-       Data, information, and business intelligence IT resources

-       IT cultures

INFORMATION

·         Data – raw facts that describes the characteristics of an event.

·         Information – data converted into a meaningful and useful context.

  ·        Business intelligence – applications and technologies that are used  to support decision-making efforts.

IT RESOURCES

·         People use

·         Information technology to work with

·         Information

IT CULTURES

·         Organizational information cultures include:

-       Information-functional cultures: employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales managers input each time a new sales strategy is developed.

-       Information- sharing culture: employees across department trust each other to use information (especially about problems and failures) to improve performance.

-       Information- inquiring culture: employees across departments search for information to better understand the future and align themselves with current trends and new insights about crisis and radical changes and seek ways to create competitive advantages.