CHAPTER 6:
VALUING ORGANIZATIONAL INFORMATION
Organizational information comes at different levels and in
different formats and granularities. Information granularities refers to the
extent of details within the information. The organizational must know what
kind of information that they want for. Make sure the information gives the
best quality or high quality for that organizational itself.
Employees must be able to differentiate the levels of the
information, formats, and granularities of information when making a decision.
If the employees can knows how to use the information with different levels of
information or format then, the information can be a values to the sender or
receiver of the information.
Successfully collecting, compiling, sorting, and finally
analyzing information from multiple levels, in varied formats, exhibiting
different granularity can provide tremendous insight how an organization is
performing.
TRANSACTIONAL INFORMATION
- Encompasses
all of the information contained within a single business processes or
unit of work and its primary purpose is to support the performing of daily
operational tasks.
- Any
documentation about the information. Example: The receipt purchase by the
customer.
- All
the information will enter in the database and will correlate.
- The
organizational need that information in database to make a decision.
ANALYTICAL INFORMATION
- Encompasses
all organizational information, and its primary purpose is to support the
performing of managerial analysis tasks.
- From
the transactional information, the organizational can get the analytical
information. For example, when comes to Ramadhan, the organizational looks
the previous database Ramadhan to give more promotional to customer.
- Any
kind of information must have timing information because we want to look
whether the information still can use in the effective time or not.
All the information have a timing information. For example,
Real-time information means immediate up-to-date information. And this kind of
information are not always constant because it's always keep up-to-date.
Poor Information
Poor information happened when some of the information are
not completed or missing and this make the information are not accurate,
inability to track customers. With the poor information, its difficult for the
organizational to make a right decision because of poor information happened.
High Information
High quality of information can significantly improve the
chances of making a good decision and directly increase an organization's
bottom line. But if the organizational have high quality information, that's
not guarantee that can make a good decision because obviously people ultimately
make decisions. So, if the organizational have a high quality of information
but the people in the organizational do not use the information accurately, it
will be nothing.
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